AND VIRGIN DOES IT AGAIN

Looks like I have just bad luck with Virgin Mobile.<br> Called customer care yesterday relating an issue I had with my phone. This was at 08:30. Person I spoke to said he cant help me, I need to speak to someone in the technical dept. BUT, guess what, they were still closed at the time of my call. Agent PROMISED me they will call me back..... I am STILL waiting. Also, when I was asked to put through to upgrades, I was told that they are not taking calls from customers, we will be put on a waiting list. Was also promised that they will call me back the same day. And again, I am STILL waiting.<br> This is the WORST mobile network ever!!!!!! You get ZERO response from no one. Had an issue last year this time, also regarding an upgrade. Only after I posted on Hello Peter, I got a response from someone. Way to go Virgin, you are losing clients by the number.