KP
Kirsten P
1 reviews | Active since Oct 2013
29 May 2015, 08:53
Airtime dissapears again!
This is now getting ridiculous!!!! I checked my airtime balance this morning, and over night roughly R690 of my airtime has just vanished!!!! And to make it worse, this is about the third time this has happened! Why does this keep happening??? And why does no one answer the phone at the call centre!<br> I am highly disgusted!!!
Helpful (0)
Replies (1)0
Replies (1)
Virgin Mobile South Africa (Closed)'s replyOfficial
29 May 2015, 09:24Hello Kirst85,
Thank you for taking my call.
I do confirm contact was made with you and as discussed your airtime balance is correct.
Thank you for the opportunity given to address your concerns and I trust that the process followed was satisfactory to you.
Regards,
SM Team
Thank you for taking my call.
I do confirm contact was made with you and as discussed your airtime balance is correct.
Thank you for the opportunity given to address your concerns and I trust that the process followed was satisfactory to you.
Regards,
SM Team
Virgin Mobile South Africa (Closed)'s reply29 May 2015, 09:24
Official
Hello Kirst85,
Thank you for taking my call.
I do confirm contact was made with you and as discussed your airtime balance is correct.
Thank you for the opportunity given to address your concerns and I trust that the process followed was satisfactory to you.
Regards,
SM Team
Thank you for taking my call.
I do confirm contact was made with you and as discussed your airtime balance is correct.
Thank you for the opportunity given to address your concerns and I trust that the process followed was satisfactory to you.
Regards,
SM Team