LO
Lucas O

1 reviews | Active since Jan 2014

03 Feb 2015, 12:11

Advert and contract is different, overcharging.

I have a contract with virgin mobile.<br> They advertised the contract for R200 on the web site but when the contract began it was R222.<br> False advertising to mislead clients in paying more.<br> They said the R22 is for itemized billing, but they don't even sent these documents, and they force you to have it.<br> <br> I will never have a contract again with the sneaky money making company.

0
Replies (1)
Virgin Mobile South Africa (Closed)
Virgin Mobile South Africa (Closed)'s reply03 Feb 2015, 14:11
Official
Hello lucanio,

Thank you for your post.

In reference to our telephonic discussion, the concerns raised are being address.

I trust an amicable solution will be presented.

Regards,
Customer Relations