JW
Joan W
1 reviews | Active since Jun 2016
09 Jul 2025, 09:38
Quick, Easy, Helpful Query Resolution
Last night I tried to update the microchip information for one of my dogs. The microchip was registered by our old vet 12 years ago. I experienced an error message so I contacted BackHome.
This morning I was assisted super quickly and efficiently by Kovilan Nagia from Backhome Support - Virbac RSA (Pty) Ltd.
Thank you for the easy and pleasant resolution to my query, Kovilan!
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Virbac Backhome's replyOfficial
09 Jul 2025, 10:54Hi Joan
We appreciate you taking the time to share this wonderful feedback with us, thank you! Your kind words have been passed on to Kovilan and the team. We remain at your service alwaysThe Backhome Team
We appreciate you taking the time to share this wonderful feedback with us, thank you! Your kind words have been passed on to Kovilan and the team. We remain at your service alwaysThe Backhome Team
Virbac Backhome's reply09 Jul 2025, 10:54
Official
Hi Joan
We appreciate you taking the time to share this wonderful feedback with us, thank you! Your kind words have been passed on to Kovilan and the team. We remain at your service alwaysThe Backhome Team
We appreciate you taking the time to share this wonderful feedback with us, thank you! Your kind words have been passed on to Kovilan and the team. We remain at your service alwaysThe Backhome Team