Based on recent customer reviews, Virbac Backhome consistently delivers exceptional pet microchip support that customers describe as fast, friendly, and highly efficient. A recurring theme is appreciation for individual staff assistance, particularly around registration, ownership changes, and certificate updates, with customers frequently mentioning rapid email response times and easy resolution of queries. Pet owners express genuine gratitude for the technology reuniting them with lost pets, and many highlight the personalised service experience. Minor friction is occasionally noted around initial telephonic connection quality and data accuracy between partner organisations.
NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Virbac Backhome
How is Virbac Backhome rated on Hellopeter?
Hellopeter has tracked Virbac Backhome across 532 reviews. Virbac Backhome hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Virbac Backhome? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2014
Exceptional support from Kovilan
I received exceptional support from Kovilan Nagia! He made it so easy to register my pet on their site, even with a microchip from another company. He was fast, efficient, and friendly and it was an absolute pleasure to be helped by him!
1 reviews | Active since Apr 2014
Exceptional support from Kovilan
I received exceptional support from Kovilan Nagia! He made it so easy to register my pet on their site, even with a microchip from another company. He was fast, efficient, and friendly and it was an absolute pleasure to be helped by him!