LC
Leanne C

1 reviews | Active since Mar 2009

28 Feb 2023, 12:26

Excellent Customer Service from Kovilan Nagia at Virbac Backhome

I would like to commend Kovilan Nagia from Virbac Backhome Support on the provision of excellent customer service. I have 4 precious dogs and a number of changes that needed to be made to my details. These were done within hours, all perfect and new certificates sent without my asking. Thank you Kovilan! You took a lot of stress out of my day. I don't think I have ever had such excellent service,

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Replies (2)
LC
Leanne C's update28 Feb 2023, 12:34
Reviewer Update
I would like to add to this review that my updates were actually actioned within MINUTES!
Thank you again Kovilan Nagia from Virbac Backhome Support. Very much appreciated
Virbac Backhome
Virbac Backhome's reply28 Feb 2023, 12:56
Official
Hi Leanne
Thank you so much for your review - we will be sure to pass on your compliments and feedback to Kovilan. He truly is a great asset to our company.
The BackHome Team