SB
Sarika B

1 reviews | Active since May 2024

04 Jan 2026, 20:46

Disappointed at villa Bianca

Disappointing service at Villa Bianca. We chose this restaurant to celebrate my son’s 16th birthday and spent over R2,000, expecting a special occasion. We were seated with full knowledge that we were there for the sushi special, yet after placing our first order, we were informed that most items on the “special” were unavailable. What made the experience worse was the manager’s attitude. Instead of offering a solution or apology, he chose to argue and justify the shortages, which is unacceptable for someone managing an establishment of this calibre. This was my fifth visit and will certainly be my last. The standards have dropped significantly, which is disappointing for a restaurant that markets itself as an upmarket venue

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