1 reviews | Active since Apr 2012
Vide: turned it around #likeaboss
Unfortunately, I can't update my feedback to Vide's response to my complaint about poor service, food and coffee from the Paarden Island branch. In their first response they apologised and offered me a full refund, but I asked them to let me know what they were doing about the issue that cause the problem. <br> <br> I'll like to compliment Venessa on her email, which detailed what was going on at the Paarden Island branch the day I went there, and specifically what they've done about. As far as Venessa's email goes, they've addressed the problem and I'm happy to accept their invitation to go back there to see the difference for myself. <br> <br> That's the kind of response I hoped for from this brand. Thanks Vide!
