Vida E staff has attitude

<p> I use to work close to a vide cafe and use to buy coffee almost dailly at the Clocktower branch at V&A.</p> <p>The staff was always very unproffessional and gossiped about customers which were mostly tourist.</p> <p>The best was when "management" was there you get the most out of this world service like really great acting s****s.</p> <p>Today after a couple of months of not using Vida I go to Gardens Centre and order cake then asked for a clean glass to pour water from the jugs available. After serving me and another customer afterwards i still did not get a glass. I then reminded them and i received like "ai ai ai" in unision from the 2 people behind the counter. No apology or professionalism. Yes i agree with all of these complaints your staff for the most part has an attitude problem. I was just thinking about this the other day and today just proved me right. Unlike the Other "blue" label coffee shop i prefer we also get the points we deserve and better customer service. Your staff i think was meant to be "vibey" but you failed miserably and they rather quite arrogant. One cannot generalise but this has happened at multiple stores and the gossip amongst them has to stop as they assume no one understands. There is a trend of complaints regarding the service from your staff get with it and do something about it as once again you have lost another customer.</p>