Unprofessional service

<p>The display of unprofessional service that I experienced at Vida this afternoon truly left me astounded. Being a big Vida supporter and always leaving happy, this time I left feeling angry and dissappinted. I wanted to order an Gelado and was told by the male assistent that they are out of stock of the syrup. I then inquired if they are able to make any other form of iced coffee and I was told that they cannot make any iced coffee without the iced coffee syrup. I then ordered a Lime Rooibos Iced Frio and suddenly noticed that on the board they displayed an iced Latte that is made of crushed ice and a normal latte on the electronic board above the counter. I immediately asked the same assistent if they were able to make the iced Latte sonce there seemed to be no coffee syrup in it. When he told that they were able to make that, I then asked if I could change my Rooibos and Lime Frio to the Iced Latte. He them told me that it was already on the system and that it cannot be change. Since I myself have waitered, I know that an order can be changed even if it is already put through. I asked him again to please change it, but was told, again, that it cannot be changed. I then ordered an Iced Latte seperately costing R23. I was then only given R10 change after paying R40. Thinking that there was possibly a problem with the change I patiently waited for my coffee and when he handed me the Iced Latte, he turned to leave and I had to ask for my oustanding change. I got a brusk reply of "We're out of change, I'll have to go and get some" .</p>