DN
Dohann N

1 reviews | Active since Nov 2020

22 Nov 2020, 19:50

Terrible Closing time experiance at Tygervalley Vida E Caffè!!!

We visited Vida E Caffè in Tygervalley this afternoon. We wanted to order take-away coffees. After stepping to the counter I realised it was almost closing time for them so I asked if we could still order. The gentleman at the till then shouted to one of the others and asked what the time is. Eventually we got the go ahead to order. While waiting for our order the staff started to pack up shop in a very unprofessional way! Chairs were being packed in front of the counter where we should take the take-aways and they started closing the big sliding windows (almost into my friend). He then asked my friend to move and slides the window passed us. By the time the coffees was done everything was packed up and we couldn’t even get lids or sugar because the window was allready slided in front of the area and there was chairs everywhere around it. I felt so sorry for the people that even ordered after us; they were probably almost locked up in there. Teach the staff how to lock-up in a professional way please! If closing time advise customers that you can unfortunately not take orders anymore. Never run those sliding windows into people, make them feel boxed in and then on top of that basically make them drink sugerless coffee because everything is closed. A small little profesionalism goes a long way. A smile or kind gesture would’ve made the world’s difference!

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