1 reviews | Active since Mar 2015
Sense of ******
never will I step foot into this place again. Manager refused to sell me cool drink after buying breakfast as we was the only people of color in his store.he sent me to go buy myself cool drink at some corner convincing me that his price is R16 and across the street it is sold for R8. I asked him to sell me the cool drink and then tells me that he doesn't want me to pay so much as I can get it cheaper. Who does that?after buying what I asked for first, going back to buy more he sends me to another shop as there was only whites in the shop and he the manger kept on looking at us as we was having our breakfast it was like he was waiting for us to finish up. I couldn't believe the poor service and the fact that you still get ****** people when u supporting their business. It still doesn't make sense why he kept staring out way and his body language was so uncomfortable. Makes me wonder how he treats his staff. One of advice don't ever support people who doesn't want people of color at their store , it probably makes the store look otherwise. It's sad tho as I'm a regular customer at most Vida's but this one in particular put me off. Thank you for reminding me that ****** still exists.
Thank you so much for taking the time to write in to hellopeter.com and letting us know of your experience at the Roeland Street store. We are busy following up on this immediately and an investigation will be taking place.
We are very sorry that you were made to feel uncomfortable in the store and can assure you that there is no place for that type of behaviour in our brand. We will be emailing you separately to this for more information and to try see where we can amend your poor visit.
Obrigado
The vida team
Thank you so much for taking the time to write in to hellopeter.com and letting us know of your experience at the Roeland Street store. We are busy following up on this immediately and an investigation will be taking place.
We are very sorry that you were made to feel uncomfortable in the store and can assure you that there is no place for that type of behaviour in our brand. We will be emailing you separately to this for more information and to try see where we can amend your poor visit.
Obrigado
The vida team
