POOR STAFF attitude of BONWABISE at Vida e Caffe at Waterstone Village Mall, Somerset West

Poor attitude of staff member - Vide e Caffe, Waterstone Village, Somerset West Staff member BONWABISE (I hope the Manageress Monalisa gave the correct name of her colleague) displayed a terrible, disrespectful attitude towards us as customers. Firstly, he started removing the chairs at 4pm, although the caffe only closes at 5pm - in a very noisy and disturbing way. After asking why he is making such noise whilst removing the chairs, his snippy answer was, I quote: Its the chairs who make the noise, not me....Sir" Few minutes later, he proceeded to close the sliding door, in the process telling one of the ladies sitting at the table next to me to move as he is closing the door, clearly upsetting the ladies. He then proceeded to close the sliding door and just pushing it into the back of the chair I was sitting on......clearly on purpose. Again I ask him if that is the way business is done at Vida e Caffe in chasing the customers away, he answered, I quote: "its not his loss, its the managers loss...." Based on that I ask his name - which he dint provide, only telling me that the Manager is inside. I ask him to call the Manager, which he did, and Monalisa came out. After asking her if she is the Manager, she rep**** yes. She was polite and apologized for her colleagues behavior but it was rather clear that she did not have her staff BONWABISE under control as she had allowed him to proceed earlier instead of intervening. This kind of poor and disrespectful attitude towards customers is not becoming of the hospitality industry and hopefully not the NEW NORMAL AT VIDA E CAFFEE?!?. Senior Management of Vida e Caffe, may I suggest you sort this out in providing appropriate counseling and customer service attitude training for BONWABISE (YOUR STAFF at your Waterstone Village caffe.....); this kind of behavior will otherwise have a negative impact on your business. Thank you.