aM
ali M

1 reviews | Active since Mar 2015

23 Mar 2015, 09:30

Manager be short changing people

Hi, <br> <br> Hope all is well.<br> <br> I would like to file a complaint against the store manager of the Rondebosch Vida on Main Rd across the BP Service Station, who also happen to be working the till on the morning at around 10am, sunday 22 march.<br> The manager of the store who I did not get his name short changed me of R100. After I left the store I realised I had not taken my R100, I did the checks, searched myself and noticed that I did not have it. I then returned to the store to say that I had left my money. The manager told me he gave it me. I was convinced that this did not happen.<br> <br> The manager was not willing to assist and rudely missed informed me. I believe this to be theft as I a costumer one should be treated with respect even in the time of disputes.<br> It saddens me to have to go to these lengths. <br> Please feel free to contact me for the full story.

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Replies (1)
Vida E Caffè
Vida E Caffè's reply25 Mar 2015, 09:15
Official
Hello alimajster,

Thank you for your report on the incident at the Rondebosch store. As we have already spoken and sorted this complaint out for you through our feedback emails, we hope to see you back in store again soon!

Obrigado
The vida team

Best regards,