1 reviews | Active since Mar 2013
Unmarked barrier out of view from driver side.
I am so annoyed. This is the second time this has happened to me at the waterfront, in separate parking garages. And now that I've been speaking out about it more I realise I'm not the only one. <br> <br> On 26th December, exiting the parking Garage on Granger street, there is a yellow arrow on the left that looks like a slip lane, there are NO signs saying dont turn left and if you do you hit an ankle height concrete barrier that is NOT VISIBLE from the drivers side of the car. There is NO signage or markings higher up in the drivers visible eye sight level marking the barrier.<br> <br> This lovely knock is now going to cost me R1500 to replace a badly bent tyre rod end at my front left tyre, never mind my scratched bumper.<br> <br> I know i will never get V& A to pay for this stuff up in design but the least I ask is that someone actually replies to one of my messages and V& A fix the barriers so that they are visible, so that this doesn't have to happen again to yet another unsuspecting paying customer of the waterfront.<br> <br> I have photos of the barrier and lack of signage thereof and I contacted you on Facebook and Twitter straight after it happened.I want a response! How are you guys okay with this???
Thank you for bringing this matter to our attention.
I will forward this to the relevant department for investigation and feedback. Once I receive feedback, I will send this feedback to the email address provided.
Please note that service is of prime importance to us and we are constantly striving to improve this in all aspects.
We do apologise for any inconvenience caused.
Kind Regards,
Lindi Bissolati-Corker
Customer Relations Co-Ordinator
V&A Waterfront Information Centre
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Thank you for bringing this matter to our attention.
I will forward this to the relevant department for investigation and feedback. Once I receive feedback, I will send this feedback to the email address provided.
Please note that service is of prime importance to us and we are constantly striving to improve this in all aspects.
We do apologise for any inconvenience caused.
Kind Regards,
Lindi Bissolati-Corker
Customer Relations Co-Ordinator
V&A Waterfront Information Centre
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***
