ML
Michelle L

1 reviews | Active since Jul 2020

12 Jan 2022, 11:05

THEY APPARENTLY DO NOT COOK WITH BUTTER, - MARGERINE?

Had dinner with family at the end of December. We ordered Garlic Focaccia for the table - what we received was unlike any other focaccia - but it was okay. I asked for extra butter, it's my thing. I love hot focaccia dripping with butter. Waitress came back saying they no longer provided extra butter? I offered to pay extra for it. Came back again saying not possible. I was taken aback and asked to discuss this with the manager. She back back with a small bowl of "butter". When I tried it, it was MARGERINE! YUCH! HOW, does a seemingly top restaurant think this is okay, - clearly they cook none of their food with butter? Seriously - it was horrible. My fillet steak was boring, and virtually tasteless. Rest of the table were relatively happy with their food, but we will never go back.

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Replies (1)
Victoria & Alfred Waterfront
Victoria & Alfred Waterfront's reply25 Jan 2022, 12:16
Official
Dear Michelle
Trust this mail finds you well.
Thank you for raising your concerns regarding the unpleasant experience.
Kindly provide an email address and we can discuss the details.
Regards,
V&A Waterfront Customer Service Team