Phenomenal customer service experience every in my life

On the 19 until 21 November 2021. I was on business trip. As I went thru some store at V&A waterfront. I was not happy by the service I got at Forshini waterfront. So I wanted to buy some gifts for my loved ones and close family. So no ones has greeted me or acknowledge me. So I exited the store. So I worked down saw woolworths but staff was chatting on the phones talking in groups ignore the customer. But never in my life I had suck bad experiences in my life. Some staff was sitting and chatting on there phone and doings there faces, and I existed the store. NO SERVICE AT ALL. So my journey was very bad so I went to have lunch at Grace hotel with my family's. And still no gifts for them. So we went back and saw the new store at V&A WATERFRONT called ARC STORE so I entered the store and this lady at fine fragrance helped me. Excellent services. Until this guy assisted me and approached me. And greeted me ask if he can help me or do I need some assistance in anyway. Firstly I said no I was only looking for some gifts for me wife So the gentleman short guy with nice approached hair was neat pleaded and welled groomed Forgot his name . He recommended something for myself and for my wifey. At that stage I know exactly what I wanted to buy for my wife and there friends. I never got this amazing customers service in my whole life before. So this guys was so amazing he even explain step by step and the service I got from that guy was amazing , phenomenal customer service . My budget was not alot but the way he sold the brand to me . And the way he sold the brand to me and how he approached me with his service I went all out. My wife was so happy when I got home. Guys if u guys go to V&A WATERFRONT go to ARC V&A WATERFRONT there is a Makeup artist he will recommend and give honest advice and services to everyone.