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Belinda B

1 reviews | Active since Jan 2016

14 Feb 2016, 19:15

Discount on parking for shopping at Pick n Pay

I have written several emails to both V & A Management and Pick n Pay, to no avail.<br> Pick n Pay offer 90 minutes free parking when you spend R150 or more<br> The parking machines sometimes work, but most often do not deduct the discount<br> On Saturday, again I had a problem, an assistant from the waterfront, said none of the machines <br> Are deducting the discount.<br> Is Pick n Pay over promising and the Waterfront under delivering?<br> <br>

0
Replies (1)
Victoria & Alfred Waterfront
Victoria & Alfred Waterfront's reply15 Feb 2016, 13:34
Official
Hello BelindaB45,


Thank you for bringing this matter to our attention.

I have raised this with the parking manager of the V&A - I will provide you with feedback directly to your email address.

Please be advised that service is of utmost importance to us and we are continuously striving to improve this in all aspects.

We apologise for the inconvenience caused.

Kind regards,
Haniem Paleker
V&A Waterfront Customer Service Team