Bullying behaviour by V & A Waterfront Security

This evening I took three of my university students out to celebrate the end of a difficult academic week. We ended a wonderful evening listening to a singer overlooking the harbour cruises, at an entrance to the mall. Upon returning to the parking lot, one of my students realised that he had lost his mask. I told this to the security guard and that he was with me, returning to the parking lot. However, the security guard would not let him through. He then grabbed my student by the arm in an effort to force him physically from the mall. I tried to get him to detach but he would not let go. At this point I became irate ... nobody, not ANYBODY, has the right to lay hands on a youth for a reason as flimsy as not wearing a mask. The student however conceded and decided to walk the long way to the parking lot. I then re-entered the mall and passed countless others NOT wearing masks, walking by at least two other security guards, without incident. A perfect evening was spoilt by an irritable security guard who bul**** a young student by physically trying to restrain him. Besides my extreme anger and disgust at this bullying behaviour, the V & A Waterfront must take some blame for the manner in which its contracted security services handle customers. It would have been simple enough for my student to cover his mouth and nose with another covering and to take the two minute walk through the mall, without ANY possibility of infecting anyone or being infected. The security guard however, felt it more appropriate to be a bully. In my rage, I did not take his name nor a photo. It is imperative however, that the V & A management investigate this kind of behaviour seriously, be it masks or something else. I personally expect an apology from V & A management, the security company concerned and an apology to my students, at the very least. At the same time, I will be publicising this incident on all my social media platforms. Bullying, especially for flimsy reasons for which there are alternatives, is simply not acceptable. NEVER lay hands on a customer if they pose no threat to anybody.