VEZA-ICT

Dear VEZA Support,I am writing to express my extreme dissatisfaction with the ICT service provided by VEZA. We logged a service call at 8 am this morning, and despite continuous calls throughout the day, no technician has responded.The promises of imminent technician assistance have proven empty, and the lack of communication on your end is deeply frustrating. To be informed in the afternoon that the issue will only be addressed on Saturday is unacceptable and frankly, a source of great inconvenience for our operations.We demand immediate attention to this matter, as the level of service we have experienced today is far below our expectations. Your prompt resolution of this issue is crucial to maintaining our trust in VEZA ICT services.We trust that you will treat this matter with the urgency it deserves.