Bad Service From your broker Mosela

Please assist with the cancelation.

VERVE FINANCIAL SOLUTIONS (PTY) LTD does not want to cancel a clients policy from Auto and General Policy No: ***, the broker by the name of Mosela have been contacted more than 5 times to cancel the policy they are not doing that, and the client keeps on being debited every month they come up with excuses why they are not cancelling, several emails have been sent with the mandate letter and cancellation notice no action has been done,