Unresolved 3-Phase Installation Error, Poor Follow-Up & ******** Exit Fee

Unresolved 3-Phase Installation Error, Poor Follow-Up & ******** Exit Fees.

Caution to anyone considering Versofy Green for solar subscriptions. They installed a single-phase setup on my 3-phase property, causing ongoing performance errors. I reported the issue in 2025 and re-reported in July 2026. A technician (David Green) inspected the site in July 2026, but despite dozens of follow-ups to their team, I received ZERO feedback or resolution. When I legally terminated the contract due to their material breach (Clause 12.4 & 23.4), Versofy refused to accept it without charging 3 months of penalty fees or forcing me into a brand-new 36-month contract to "upgrade" to the 3-phase system they should have installed correctly in the first place! Later, they offered a bigger single-phase inverter swap as "goodwill," completely ignoring the basic engineering required for a 3-phase home. Appalled by the lack of accountability, service, and refusal to honor their own contract terms. The matter is now with the Consumer Ombud (CGSO) and my bank. Save yourself the headache and look elsewhere