CD
Cameron D
1 reviews | Active since Mar 2013
01 Jul 2023, 08:32
Too busy to solve problems on installations?
Technically the solution is great, thank you. I'm getting the solar I pay for!
However, because the handover was rushed the generator was never integrated properly. This has been acknowledged by management at Versofy, but after months ****erally) I still have not had a solution offered.
To anyone reading this review, maybe worth getting reviews on the installer Versofy want to use on your installation.
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Replies (2)0
Replies (2)
Versofy Solar's replyOfficial
05 Jul 2023, 13:38Hi Cameron, we value your feedback and have taken this up with the installation team based on the poor handover etc. Our team has been in touch directly with you already to ensure everything is resolved.
Versofy Solar's reply05 Jul 2023, 13:38
Official
Hi Cameron, we value your feedback and have taken this up with the installation team based on the poor handover etc. Our team has been in touch directly with you already to ensure everything is resolved.
CD
Cameron D's updateReviewer Update
06 Jul 2023, 14:08The technical lead from the installer visited my property and the situation is resolved. Thank you! I still believe if the handover was not rushed this problem would not have occured.
I must repeat that the solution installed has not given one problem, it was only about the generator integration.
I must repeat that the solution installed has not given one problem, it was only about the generator integration.
CD
Cameron D's update06 Jul 2023, 14:08
Reviewer Update
The technical lead from the installer visited my property and the situation is resolved. Thank you! I still believe if the handover was not rushed this problem would not have occured.
I must repeat that the solution installed has not given one problem, it was only about the generator integration.
I must repeat that the solution installed has not given one problem, it was only about the generator integration.