BR
Boitumelo R
1 reviews | Active since Dec 2020
01 Oct 2021, 15:26
Vericred is unfair
Vericred has my MTN account as still active and the account was closed, also an instant loan that was paid off shows as active. I feel they are not fair as this affects my credit rating. Disappointed in this credit bureau extremely
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Replies (3)0
Replies (3)
Vericred Credit Bureau (VCCB)'s replyOfficial
04 Oct 2021, 14:55 Good day Boitumelo
We herewith confirm that our team has received your dispute for the paid up loan and attended to it on 26 August 2021. The correct supporting documents were requested from yourself on the same date to which no feedback has been received to date and we can therefore not assist further. Please forward the outstanding documents.
We further confirm that we have no disputes for MTN on our system as is the correct procedure to be followed, and we therefore request that you log the dispute on our website as you did with the loan.
We are committed to resolving consumer disputes, but can unfortunately not do so if the correct procedure is not followed.
Our team will be in contact once your dispute has been logged.
We herewith confirm that our team has received your dispute for the paid up loan and attended to it on 26 August 2021. The correct supporting documents were requested from yourself on the same date to which no feedback has been received to date and we can therefore not assist further. Please forward the outstanding documents.
We further confirm that we have no disputes for MTN on our system as is the correct procedure to be followed, and we therefore request that you log the dispute on our website as you did with the loan.
We are committed to resolving consumer disputes, but can unfortunately not do so if the correct procedure is not followed.
Our team will be in contact once your dispute has been logged.
Vericred Credit Bureau (VCCB)'s reply04 Oct 2021, 14:55
Official
Good day Boitumelo
We herewith confirm that our team has received your dispute for the paid up loan and attended to it on 26 August 2021. The correct supporting documents were requested from yourself on the same date to which no feedback has been received to date and we can therefore not assist further. Please forward the outstanding documents.
We further confirm that we have no disputes for MTN on our system as is the correct procedure to be followed, and we therefore request that you log the dispute on our website as you did with the loan.
We are committed to resolving consumer disputes, but can unfortunately not do so if the correct procedure is not followed.
Our team will be in contact once your dispute has been logged.
We herewith confirm that our team has received your dispute for the paid up loan and attended to it on 26 August 2021. The correct supporting documents were requested from yourself on the same date to which no feedback has been received to date and we can therefore not assist further. Please forward the outstanding documents.
We further confirm that we have no disputes for MTN on our system as is the correct procedure to be followed, and we therefore request that you log the dispute on our website as you did with the loan.
We are committed to resolving consumer disputes, but can unfortunately not do so if the correct procedure is not followed.
Our team will be in contact once your dispute has been logged.
BR
Boitumelo R's updateReviewer Update
19 Oct 2021, 17:38Good day
My Absa insta loan still shows even though I have emailed proof of payment
My Absa insta loan still shows even though I have emailed proof of payment
BR
Boitumelo R's update19 Oct 2021, 17:38
Reviewer Update
Good day
My Absa insta loan still shows even though I have emailed proof of payment
My Absa insta loan still shows even though I have emailed proof of payment
Vericred Credit Bureau (VCCB)'s replyOfficial
20 Oct 2021, 08:21Good day. Please take note that you have not logged a dispute for an ABSA account previously. Please log a new dispute with the supporting documents on our website www.vccb.co.za - Please select Dispute Credit Information
Vericred Credit Bureau (VCCB)'s reply20 Oct 2021, 08:21
Official
Good day. Please take note that you have not logged a dispute for an ABSA account previously. Please log a new dispute with the supporting documents on our website www.vccb.co.za - Please select Dispute Credit Information