VeriCred Credit Bureau (VCCB) is blocking consumer disputes over prescribed accounts

I am attempting to log a formal dispute with VeriCred Credit Bureau (VCCB) regarding two completely prescribed accounts on my profile where no payments or legal actions have occurred in over three consecutive years. Under Section 126B of the National Credit Act (NCA), these listings should be investigated and updated. Instead of accepting the dispute and marking the accounts "Under Dispute" while they investigate, VCCB’s consumer relations team is creating systemic administrative hurdles. Their online dispute portal failed to process the request, and via email, they are attempting to shift the burden of proof entirely onto me. They are demanding that I provide internal corporate assignment/cession documents and multi-year private bank statements just to open an investigation. Under Chapter 4 of the NCA, the statutory burden of verifying data lies entirely with the credit bureau, not the consumer. The bureau is required to request these data logs directly from the credit provider once a consumer flags a dispute. This matter has now been formally escalated to the National Financial Ombud Scheme (NFO) and the National Credit Regulator (NCR) for administrative obstruction. VCCB needs to open this dispute, assign formal reference numbers, and comply with standard NCA regulations immediately.