VeriCred Credit Bull****

So disgusted that VeriCred doesn't want to communicate with the credit provider I have a problem with. I disputed an error and they want a statement from me that shows I paid that particular month. I forwarded emails to show the struggle I fave whenever I request a statement from directly the service provider and yet they dont want to directly deal with them to confirm if I missed anything. I sent them proof of all payments to show on my end that I paid so they must liase with them as per the proof of payments. So gutted and disgusted!!!!!!