1 reviews | Active since Oct 2019
VCCB are *********** & *****ulent
Negative star review! For the past 3 months they had information on my record incorrect, I logged a dispute, the staff are too *********** to understand the issue and do nothing about it, I raise the complaint to the manager who assures me it will get corrected in 20 days, they radio silence never hear from him again, I log the dispute again the month after aswell as contact the credit provider who confirms the everything on their side is correct with proof and correspondence with vccb, still no response, after email after email I get a response on December 20th telling me it will be corrected by the 31st, on the 7th of Jan I check and see it has not been corrected I send an email and the person asks me for a screenshot of the issue so that they can see what the problem is and log a dispute, so clearly they couldn’t careless and are just going about lying to customers, employing staff who don’t know what the hell they are doing all the while my credit record is being impacted
We would like to offer our apologies for the inconvenience caused in this matter.
A consultant will be in touch.
Regards,
We would like to offer our apologies for the inconvenience caused in this matter.
A consultant will be in touch.
Regards,
Our records are up to date and correct, as confirmed with your credit providers. You are attempting to have us change the history on an account, which we are unfortunately not allowed to do. A consultant has forwarded the credit provider feedback to your email for your records.
Regards
Our records are up to date and correct, as confirmed with your credit providers. You are attempting to have us change the history on an account, which we are unfortunately not allowed to do. A consultant has forwarded the credit provider feedback to your email for your records.
Regards
