LH
Loretta H

1 reviews | Active since Mar 2009

06 Sept 2021, 10:26

Unacceptable

I have been trying to get accounts cleared as they have been paid up. I have no joy with VCCB. After I receive mails to say it's done I check and it's still there. This is for myself and my husband!! Come on guys. You have our life in your hands.

0
Replies (5)
Vericred Credit Bureau (VCCB)
Vericred Credit Bureau (VCCB)'s reply09 Sept 2021, 16:41
Official
Good day Loretta. 

We herewith confirm that our your Homechoice dispute was resolved on 15 June 2021 and your Finchoice account was resolved within the 20 business days period allowed for in the National Credit Act for a bureau to investigate and resolve a dispute. Please feel free to contact us if you have any other concerns or questions. We will gladly assist you. 
LH
Loretta H's update09 Sept 2021, 16:46
Reviewer Update
FINCHOICE IS STILL SHOWING ON MY PROFILE AND MY HUSBANDS!!!!! WHY DON'T YOU CALL ME TO DISCUSS AT LEAST AND I CAN SHOW YOU
Vericred Credit Bureau (VCCB)
Vericred Credit Bureau (VCCB)'s reply09 Sept 2021, 16:49
Official
 We herewith confirm that our your Homechoice dispute was resolved on 15 June 2021 and your Finchoice account was resolved within the 20 business days period allowed for in the National Credit Act for a bureau to investigate and resolve a dispute. Please feel free to contact us if you have any other concerns or questions. We will gladly assist you.  
LH
Loretta H's update09 Sept 2021, 16:53
Reviewer Update
INCHOICE IS STILL SHOWING ON MY PROFILE AND MY HUSBANDS!!!!! WHY DON'T YOU CALL ME TO DISCUSS AT LEAST AND I CAN SHOW YOU
Vericred Credit Bureau (VCCB)
Vericred Credit Bureau (VCCB)'s reply15 Sept 2021, 16:00
Official
Good day. Our team confirmed that your Homechoice account dispute was resolved and updated on 2021/06/15 and that your Finchoice account dispute was resolved and updated on 2021/09/07. Please note that we are unable to investigate disputes for a different ID number, which belongs to your husband, under your name. Please also take note that a paid-up status (which was provided for these accounts) means that the account was paid, but will not be removed, as you have not closed the accounts with the credit provider, but merely paid the outstanding balance. A consultant will be in contact to assist you with these outstanding questions.