AM
ALLY M

1 reviews | Active since May 2022

18 Apr 2023, 14:10

puting incorrect information on my credit report

Good day my name is ally monareng, i have a complain and i need help ,i was owing a tfg account, i was unable to pay , they handed me over to vericred where i paid up my account, my last payment was on the 29 march 2022, however after i paid up my account instead of updating my credit report to "paid" they changed it to 'closed account' i have enough proof, the dates of my last payment on my clearance letter and the day vericred updated my report to 'closed account' , i want very cred to delete that account or update it to paid up because the information they entered is wrong.

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Replies (1)
Vericred Credit Bureau (VCCB)
Vericred Credit Bureau (VCCB)'s reply26 Apr 2023, 11:37
Official
Good day,

Please note that it is not VCCB that updated your account to closed, this account was closed by TFG on 2022/06/11.