PATHETIC SERVICE FROM OBAKENG MASHIGO

I am deeply disappointed with the service I have received from VCCB. Despite providing all the necessary documentation and proof of settlement for accounts that were paid off long ago, VCCB has refused to remove outdated and inaccurate information from my credit report.

Their failure to comply with their legal obligations under the **National Credit Act** and **Protection of Personal Information Act** is unacceptable. This outdated information is unfairly affecting my credit profile and limiting my ability to access financial opportunities.

I have reached out to VCCB multiple times, but they continue to cite unnecessary delays and refuse to act promptly. This lack of accountability and disregard for consumers' rights is unprofessional and highly frustrating.

I demand that VCCB take immediate action to update my credit report, remove all outdated and inaccurate information, and ensure that my profile reflects the accurate status of my accounts.

Consumers deserve fair treatment and accurate representation of their financial history.