SN
Sphiwe N

1 reviews | Active since Sept 2023

24 Jan 2024, 09:28

DISGUISED ************** BY ROGUE VCCB

Just pulled my VCCB credit report, i am listed as high risk despite the fact that, all the active accounts are up to date for the past 24 months, except one which is under investigation by the NCR, there's no negative listings on the report, then why would VCCB score consumers on information not on the report? Which section of the NCA allows them to use whatever information not visible to the consumer, to "assess" the consumer's ability to fulfill credit agreements? Is this consistent with consumers rights, POPIA and the constitution? is this not a ulterio motive to disenfranchise a large section of the country's population? The NCR and DTI should revist the laws pertaining to credit bureaus like VCCB, and law clinics take on this matter for the consumers, especially considering the fact that they are the only bureau doing this, i do not know of any credit bureau scoring consumers, using information they can not see. VCCB is a rogue credit bureau.

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Replies (3)
Vericred Credit Bureau (VCCB)
Vericred Credit Bureau (VCCB)'s reply24 Jan 2024, 10:11
Official
Good day,

Please note that a registered credit bureau may use the history of accounts for a period of 5 years as per regulation 17(1) of the NCA.

Regards, 
SN
Sphiwe N's update24 Jan 2024, 11:59
Reviewer Update
That is disingenuous. You may retain payment profile for 5 years, you may not use subjective information after 1 year, more so since there isn't one legal action pertaining to those accounts, any information you're using against me, i have the right to know about and legally challenge it, how then does a consumer challenge information that only VCCB can see? Why is it only VCCB who interprets regulation 17(1) in this manner, not even one of all major credit bureaus? I reckon VCCB was granted the licence to operate as a credit bureau, under false pretences. Will be exposing your practices through social media, credit Ombud, NCR , NGO's , Law clinics and all means necessary thus helping others, VCCB is a law unto themselves.
Vericred Credit Bureau (VCCB)
Vericred Credit Bureau (VCCB)'s reply31 Jan 2024, 14:42
Official
Good day,

Please note that our legal deparment has sent you a mail with regards to your score and how data is used.

Regards,