NM
Nobengazi M
1 reviews | Active since May 2020
28 May 2024, 12:38
Disappointed by the customer service
I have asked VCCB to update my account April. I was told to come back after 59 days have passed and its been more than that i am not getting any response from them regarding this. I am disappointed because the debt was even prescribed but i paid for it anyway to clear my name but i must still struggle to get a debt iv paid 3 months ago off my name
Helpful (0)
Replies (6)0
Replies (6)
Vericred Credit Bureau (VCCB)'s replyOfficial
28 May 2024, 13:11Good afternoon,
Kindly advise on what date you came back to us after the 59 days have passed in order for me to follow up?
Regards,
Kindly advise on what date you came back to us after the 59 days have passed in order for me to follow up?
Regards,
Vericred Credit Bureau (VCCB)'s reply28 May 2024, 13:11
Official
Good afternoon,
Kindly advise on what date you came back to us after the 59 days have passed in order for me to follow up?
Regards,
Kindly advise on what date you came back to us after the 59 days have passed in order for me to follow up?
Regards,
NM
Nobengazi M's updateReviewer Update
28 May 2024, 14:19Hi There,
I sent an email on friday and again today to follow up but i did not even receive confirmation of receipt. I resent the paid up letter, copy of my ID and proof of address.
I sent an email on friday and again today to follow up but i did not even receive confirmation of receipt. I resent the paid up letter, copy of my ID and proof of address.
NM
Nobengazi M's update28 May 2024, 14:19
Reviewer Update
Hi There,
I sent an email on friday and again today to follow up but i did not even receive confirmation of receipt. I resent the paid up letter, copy of my ID and proof of address.
I sent an email on friday and again today to follow up but i did not even receive confirmation of receipt. I resent the paid up letter, copy of my ID and proof of address.
Vericred Credit Bureau (VCCB)'s replyOfficial
28 May 2024, 15:36Thank you for the response. Can you please advise who you engaged with in order for me to follow up on that?
Vericred Credit Bureau (VCCB)'s reply28 May 2024, 15:36
Official
Thank you for the response. Can you please advise who you engaged with in order for me to follow up on that?
NM
Nobengazi M's updateReviewer Update
28 May 2024, 15:53I engaged with Louis Smit in April
NM
Nobengazi M's update28 May 2024, 15:53
Reviewer Update
I engaged with Louis Smit in April
Vericred Credit Bureau (VCCB)'s replyOfficial
28 May 2024, 16:17Thank you, I will follow up with him and ask him to engage with you.
Regards,
Regards,
Vericred Credit Bureau (VCCB)'s reply28 May 2024, 16:17
Official
Thank you, I will follow up with him and ask him to engage with you.
Regards,
Regards,
NM
Nobengazi M's updateReviewer Update
28 May 2024, 16:23Thank you, i will wait to hear from him.
NM
Nobengazi M's update28 May 2024, 16:23
Reviewer Update
Thank you, i will wait to hear from him.