kM
khindlimuka M
1 reviews | Active since Mar 2019
20 Sept 2022, 15:04
Credit record not updated
I have a cell c account that is paid up and closed over 3 years but itis still showing on your side. I disputed this and no update still
Helpful (0)
Replies (3)0
Replies (3)
Vericred Credit Bureau (VCCB)'s replyOfficial
20 Sept 2022, 15:51Good day,
Please note that your dispute was already resolved on 2022/09/12 and feedback sent to yourself as well.
This account is reflected as closed with us since 2022/09/12.
Should you not aggree with this you are more than welcome to contact me directly at ***
Thank you.
Please note that your dispute was already resolved on 2022/09/12 and feedback sent to yourself as well.
This account is reflected as closed with us since 2022/09/12.
Should you not aggree with this you are more than welcome to contact me directly at ***
Thank you.
Vericred Credit Bureau (VCCB)'s reply20 Sept 2022, 15:51
Official
Good day,
Please note that your dispute was already resolved on 2022/09/12 and feedback sent to yourself as well.
This account is reflected as closed with us since 2022/09/12.
Should you not aggree with this you are more than welcome to contact me directly at ***
Thank you.
Please note that your dispute was already resolved on 2022/09/12 and feedback sent to yourself as well.
This account is reflected as closed with us since 2022/09/12.
Should you not aggree with this you are more than welcome to contact me directly at ***
Thank you.
kM
khindlimuka M's updateReviewer Update
20 Sept 2022, 16:34I have checked and i have not received any form of communication. Downloaded my report just now and there are no changes
kM
khindlimuka M's update20 Sept 2022, 16:34
Reviewer Update
I have checked and i have not received any form of communication. Downloaded my report just now and there are no changes
Vericred Credit Bureau (VCCB)'s replyOfficial
21 Sept 2022, 08:29Good day,
I have just sent you a detailed email with all the proof from our side.
You have incorrectly typed your email address on the system when you have logged a dispute hence you did not receive the email that we have sent when your dispute was resolved.
Also the account that you are referring to that was not updated is different than the account that you have disputed with us.
The account that you have disputed with us has already been updated to closed.
Should you want to dispute the open account you will need to obtain a letter from the credit provider stating that the account was settled in full.
Thank you.
I have just sent you a detailed email with all the proof from our side.
You have incorrectly typed your email address on the system when you have logged a dispute hence you did not receive the email that we have sent when your dispute was resolved.
Also the account that you are referring to that was not updated is different than the account that you have disputed with us.
The account that you have disputed with us has already been updated to closed.
Should you want to dispute the open account you will need to obtain a letter from the credit provider stating that the account was settled in full.
Thank you.
Vericred Credit Bureau (VCCB)'s reply21 Sept 2022, 08:29
Official
Good day,
I have just sent you a detailed email with all the proof from our side.
You have incorrectly typed your email address on the system when you have logged a dispute hence you did not receive the email that we have sent when your dispute was resolved.
Also the account that you are referring to that was not updated is different than the account that you have disputed with us.
The account that you have disputed with us has already been updated to closed.
Should you want to dispute the open account you will need to obtain a letter from the credit provider stating that the account was settled in full.
Thank you.
I have just sent you a detailed email with all the proof from our side.
You have incorrectly typed your email address on the system when you have logged a dispute hence you did not receive the email that we have sent when your dispute was resolved.
Also the account that you are referring to that was not updated is different than the account that you have disputed with us.
The account that you have disputed with us has already been updated to closed.
Should you want to dispute the open account you will need to obtain a letter from the credit provider stating that the account was settled in full.
Thank you.