MQ
Mzuvukile Q

1 reviews | Active since Sept 2016

12 Sept 2016, 11:56

Virtex solutions pathetic treatment

<p>My account was handed over on the 7th of May to virtex solutions and I tried to call them I then spoke to a supervisor and she told me that they don't have my account with them I want to know how does that happen</p>

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply10 Oct 2016, 12:43
Official

Dear Mr. Qumba,

Your account was indeed handed over. We apologize for any inconvenience. If you have queries you are more than welcome to contact our Queries Department on *** or if it is more convenient please e-mail: ***

Regards,

Bets Fourie

Operational Manager

Ver-tex Solutions (Pty) Ltd

Tel : ***

Email: ***

MQ
Mzuvukile Q's update17 Oct 2016, 13:59
Reviewer Update

I am so frustrated that vet tex solutions can't help me with something so simples and I escalated the matter and yet I was given the wrong letter once again can someone call me on ********** 946

Ver-tex Solutions
Ver-tex Solutions's reply17 Oct 2016, 14:11
Official

I apologize for the inconvenience. The Head of Department of our Queries department will give you a call soon.

Regards,

Bets Fourie

Operational Manager

Ver-tex Solutions (Pty) Ltd

Tel : ***

Email: ***