1 reviews | Active since Nov 2016

24 Nov 2016, 17:28

Ver-Tex Solutions sucks

<p>I paid up my Capitec accounts through Ver-Tex Solutions and have been waiting for a paid up letter since the consultants are trained lies,been working with a lady called Nthabiseng Skosana who tells me they are waiting for Capitec to clear the balance, when calling Capitec I am told the account was handed to them when settled I must receive a paid up letter from them and email it to Capitec inquiries for updating or they Ver-Tex Solutions send it through...</p> <p>I don't understand why they keep on apologizing and continue doing same thing to other clients,their serves sucks and they take advantage of people.</p>

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply25 Nov 2016, 07:37
Official

Dear Xoliswa Dlabongo

Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered.

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to strive for perfection we will be contacting shortly

Once again please accept our sincere apology

If you have any further questions or comments regarding this matter, please feel free to discuss it with us on ***

Warm Regards
Ver-Tex Solution