TK
Teboho K

1 reviews | Active since Jun 2017

30 Jul 2024, 08:14

Ver-Tex employees

My capfirn account was in areas due to unemployment and once i got a job I called ver-tex solutions to make an arrangment and i must say on that day i call 3 call centers and the agents sounded like thay wanted to help me , until ver-tex wow!!!

Dear Mr/Mrs Ver-tex

I write tp you with a broken heart as your agents are so rude and have made my time with your company hell even yesterday as i was requesting to settle wich i did they were still so unwilling to help and i must say your lines are so bad , i had to keep calling and getting a difrent unwilling to help person!

This morning i called to request a refund and spoke to a guy called Mulalo who was still sleeping and just spoke to me as if i work there and knew that refunds are done on Fridays and the line just went dead because i guess i really disturbed Molalo's sleep.

Anyway i just really hope i never have to deal with your staff members and hope every South African can be out of debt so that we all do not have to call in to disturb Ver-Tex employees.

Kind regards A very happy South African that will not be seeking assistance to repay her debts from Ver-Tex.

0
Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply30 Jul 2024, 08:19
Official
Good day Teboho Kabai We take note of the abovementioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD