MD
Melanie D
1 reviews | Active since Jan 2018
12 Apr 2021, 15:00
Unsolicited contact
I am at my wits end with this company. They have zero respect for the POPI act. I have been telling them for MONTHS now that they need to remove my MEDICAL PRACTICE's telephone number from their system because the person they are looking for has never worked at my practice. They call on a daily basis looking for the same woman and the call centre agents have been told on multiple occasions that they need to remove the contact number from their system. I am ready to file a formal complaint against this company for continued, excessive harassment.
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Replies (1)Ver-tex Solutions's replyOfficial
12 Apr 2021, 15:44Dear Melanie D
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction.
As a testament to strive for perfection we will be contacting you shortly
Once again please accept our sincere apology
Warm Regards
Ver-Tex Solutions
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction.
As a testament to strive for perfection we will be contacting you shortly
Once again please accept our sincere apology
Warm Regards
Ver-Tex Solutions
Ver-tex Solutions's reply12 Apr 2021, 15:44
Official
Dear Melanie D
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction.
As a testament to strive for perfection we will be contacting you shortly
Once again please accept our sincere apology
Warm Regards
Ver-Tex Solutions
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction.
As a testament to strive for perfection we will be contacting you shortly
Once again please accept our sincere apology
Warm Regards
Ver-Tex Solutions
