NP
Nonny P

1 reviews | Active since Jul 2018

10 Jul 2020, 07:13

UNPROFESSIONAL

WORST CONTACT CENTRE I HAVE EVER EXPERIENCED AND *****, I WAS CALLED YESTERDAY AND WAS TOLD THEY WANTED TO LET ME KNOW THEY ARE WRITTING OFF MY DEBT OF 90000, BECAUSE I TOLD THEM THAT IS FROM 2013 AND 7 YEARS LATER THEY CONTACT ME, EVEN FORGOT IT WAS IN EXISTANCE, HOWEVER AFTER TALKING TO THEM, THEY RUDELY CALLED ME BACK AND SAID I AM WORKING , THEY GOT ME AND HUNG UP, FROM THERE I GET AN SMS TO SAY I OWE R108902 FROM VERTEX,I WILL NEVER PAY THIS AMOUNT, DO WHAT EVER YOU WANT IT HAS BEEN 7 YEARS AND YOU INITIALLY SAID IT IS WRITTEN OFF.

0
Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply10 Jul 2020, 08:18
Official
Dear Nonny P
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we will be contacting you shortly

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions