1 reviews | Active since May 2014
******** Disclosure of Personal Information
<p>Vertex sent me a settlement quote after i had spoken to thobile on sa****ay which i had agreed to settle my debt, today 14/06/16 i do not recieve any call from them however i recieve a call from my husband advising that they called looking for me, they disclosed exactly how much i owe them and all my personal details. i have to say i am extremely upset i am not sure if this company even has a trade certificate as what they did was ******** and i will further report them to the credit ombudsman. This is in violation with my rights as a consumer as they didnt follow the security and confidentiality of my personal private info, the company didnt show intergrity or protect me as a consumer against possible threats or unauthorised access to my information.</p>
Good Day Tsokotla,
Please accept our sincere apology for the inconvenience that have been caused.
Our Senior Supervisor in the Call Centre Joey Raven did get into contact with you,and left a message asking to phone her back.
We are busy investigating the case as this is unacceptable.
Please do not hesitate to contact use ********** .
Kind Regards,
Ver-tex Solutions Management
Good Day Tsokotla,
Please accept our sincere apology for the inconvenience that have been caused.
Our Senior Supervisor in the Call Centre Joey Raven did get into contact with you,and left a message asking to phone her back.
We are busy investigating the case as this is unacceptable.
Please do not hesitate to contact use ********** .
Kind Regards,
Ver-tex Solutions Management
