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RN
R N

1 reviews | Active since Oct 2015

03 Dec 2018, 08:19

They keep calling me when its a wrong number

Not run professionally at all. I have been receiving calls and texts for months now and I explain to the agents that they have the wrong number but they keep calling and texting. This is pure harassment of an individual not owing anyone any money. I even sent them proof of who owns the number, my Vodacom statement with my name on it but they keep calling looking for someone else. Please stop calling me, calling me all day won`t transform me into the person you are looking for.

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply03 Dec 2018, 09:32
Official
Dear Debtor

Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered.

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to strive for perfection we will be contacting you shortly to confirm the number to be removed from our data base. Once again please accept our sincere apology

If you have any further questions or comments regarding this matter, please feel free to discuss it with us on *** or email ***

Warm Regards
Ver-Tex Solution

Best regards,

RN
R N's update03 Dec 2018, 09:55
Reviewer Update
Please don`t call me "Dear Debtor". Its not me. My number is *** and you guys continue to use it even though I tell you I am not Maxwell, I`m Reuben Nedziwe. I even sen`t you a Vodacom statement to prove this using my email address ***. Please remove me from your call or text list.
Ver-tex Solutions
Ver-tex Solutions's reply03 Dec 2018, 10:05
Official
Reuben Nedziwe 


The number and email address provided will be removed from our data base. 

If you have any further questions or comments regarding this matter, please feel free to discuss it with us on *** or email ***

Warm Regards
Ver-Tex Solution

Best regards,