GM
Gaenor M

1 reviews | Active since Jun 2021

12 Dec 2025, 09:41

TERRIBLE SERVICE

I have been with Vertex for a while. I am so disappointed in the service that I have received from them. They deducted or debited my account early this month without consent from myself and they did not even send any form of notification. I am enraged at this as it has now totally messed up my budget. Vertex does not realize that not all of us get paid early but the same time every month and to deduct early without consent and without notification is not ethical or lawful and goes against all compliance laws put in place to protect the consumer.

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply12 Dec 2025, 10:02
Official
Good day Gaenor Malan
 We take note of the above-mentioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD