JB
Janet B

1 reviews | Active since Mar 2009

14 Apr 2020, 10:14

Stop phoning others and telling them **** stories about me!

Who the hell are you to phone everyone else about a supposed account in my name? (which by the way I have a paid up letter for dated back several years ago)! Not one phone call to my actual number, but you bother a 94 year old neighbour (heaven only knows where you got her number from) and my husband. Don't you know the law? You are NOT allowed to speak to anyone else but the account holder about an account, plus you need actual valid PROOF of the account? Oh, and don't forget the regulations as set out by President Cyril Ramaphosa during the lockdown which includes NO harassment or contact by debt collectors (assuming that is what you are doing). Therefore, I went to the police station and I have spoken to Sgt Malgas who has taken down your information. He is reporting you to the Consumer Council, Consumer Protector as well as the legal clinic at Stellenbosch. If you are confident enough (or have enough gall), then contact ME about anything relating to me. If not, or if you can't provide any document with my original signature on it, then get lost! One more call, and I will SUE YOU!

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply14 Apr 2020, 10:20
Official
Dear Janet B

Please accept our sincere apologies for the inconvenience 

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to strive for perfection we will be contacting shortly
Once again please accept our sincere apology

If you have any further questions or comments regarding this matter, please feel free to discuss it with us 

Warm Regards

Ver-Tex Solution