1 reviews | Active since Dec 2016

04 Dec 2016, 00:32

Someone who knows their job

<p>After a while of calling and speaking to rude people who don't actually know what they doing. People who don't have telephone s****s. I called Ver-tex regarding a problem with my account I spoke to a gentle man by the name of Thabang Magasho, right away he was professional, he explained everything to me in a way that I undertood what was really happening with my account. Even though I have been waiting for my statement, but at least I got someone who knew customer service and was able to make me understand whats going on with my account. I thank him for that</p>

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply05 Dec 2016, 08:39
Official

Dear Naledi Matebele

Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered.

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to strive for perfection we will be contacting shortly

Once again please accept our sincere apology

If you have any further questions or comments regarding this matter, please feel free to discuss it with us on ***

Warm Regards
Ver-Tex Solution