TM
Thabelo M

1 reviews | Active since Jul 2021

13 Sept 2021, 14:35

Shocking Service ! Terrible Service !

I have paid up my debt on the 31st of August and I was advised that the paid up letter will take 7 working days and till today am still waiting for the letter and all they do is keep on saying the request has been sent to the provider so that they can send me and it has been more than 7 working days now and they keep sending me from pillar to post but when they wanted me to pay they were on my case everyday and now that I paid its an issue for me to get the paid up letter, HORRIBLE SERVICE !!!!

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply13 Sept 2021, 14:44
Official
  Dear  Thabelo M,
 Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered. 

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations. 

As a testament to strive for perfection we will be contacting shortly 
 
 Once again please accept our sincere apology 

Warm Regards
 
 Ver-Tex Solutions 
TM
Thabelo M's update13 Sept 2021, 14:50
Reviewer Update
I will gladly accept your apology once I have received my paid up letter because my life is stuck now and i cant get a job because of a debt that I have settled and just want the paid up letter to get out of the debt review. Please help !!!!!!!
Ver-tex Solutions
Ver-tex Solutions's reply13 Sept 2021, 15:32
Official
 Dear  Thabelo M,
 Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered. 

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations. 

As a testament to strive for perfection we will be contacting shortly 
 
 Once again please accept our sincere apology 

Warm Regards
 
 Ver-Tex Solutions