AM
Alfred M

1 reviews | Active since Apr 2020

26 Mar 2022, 11:22

Settlement amount revised after payment

Teddy who is Director at this greedy debt collector is instilling fear and dictating to me on the settlement amount I paid of R174699.66 and wants to increase settlement balance of Capitec after I made payment on 12 March. 2. “ If we do not receive your reply by Monday, 28 March 2022, we shall accept that you have elected that the amount of R 174 169.66 is a partial payment of the total amount due in respect of the Capitec Account and that you will be required to still contact our call centre to make an arrangement for the remaining R114 113.10.” This is his response and this pure bullying and selfishness based on greediness and this behaviour must stop

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply28 Mar 2022, 06:55
Official
Good day Alfred Komane Matsepe We take note of the abovementioned review. It is very important to Ver-tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-tex Solutions (PTY) LTD 

Best regards,

AM
Alfred M's update04 Apr 2022, 22:45
Reviewer Update
I would like to thank Vertex for closing this matter. I am a satisfied client now and i have rated you 10 for excellent service
Ver-tex Solutions
Ver-tex Solutions's reply05 Apr 2022, 07:35
Official
 Good day Alfred Komane Matsepe 

 We take note of the abovementioned review. 

 Regards

Ver-tex Solutions (PTY) LTD 

Best regards,