AN
Annerien N

1 reviews | Active since Jul 2015

09 Mar 2018, 08:53

RUDE RUDE RUDE RUDE RUDE RUDE

Just experienced the most rude call center agent ever. Firstly she called on my work landline which is a NO GO. Secondly, I had sent an email yesterday for a payment arrangement which she said they never got. Her voice was raised, she was yelling. At the end she dint say bye, she just put the phone down on me. Disgusting.

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply09 Mar 2018, 09:50
Official

Dear Annerien

Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered.

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to strive for perfection we will be contacting shortly
Once again please accept our sincere apology

If you have any further questions or comments regarding this matter, please feel free to discuss it with us on *** or email ***

Warm Regards
Ver-Tex Solution