KM
Keitu M

1 reviews | Active since Sept 2010

13 Dec 2024, 17:31

Refund me urgently

My account was *******ly debited when I had consented for the 26th of every month. Now I have no money to get to work yet I am try my best to pay the debt. I spoke to Tshepiso Ramakgoba and she advised that the money is not reflecting on their side even after sending a screenshot. Now I am told to contact them again tomorrow for an escalation. Please refund me and debit as per the agreement.

0
Replies (2)
KM
Keitu M's update13 Dec 2024, 17:49
Reviewer Update
And this is the admin I have to do according to Tshepiso:

Ms M, for us to process the refund we will need the following documents from you:

1. An official Letter from your HR Department confirming your paydate for December?
2. Copy of your bank statement and copy of the ID.
Ver-tex Solutions
Ver-tex Solutions's reply13 Dec 2024, 18:36
Official
Good day Keith Mhlongo's  We take note of the abovementioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD