DS
Dimakatso S

1 reviews | Active since Mar 2021

04 Oct 2025, 11:52

Paid up letter delay

I have paid up my account in March now this company won't release my paid up letter and it's still showing on my credit score that I still owe them. When I ask about the letter they telling me about a tat of 7 to 14 working days. Today they saying it's 21 days..I'm not happy with their services., and yet are too quick to debit form our accounts.

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply04 Oct 2025, 12:01
Official
Good day Dimakatso Mokoena Sihlangu
 We take note of the above-mentioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD
DS
Dimakatso S's update08 Oct 2025, 11:55
Reviewer Update
I have received a call on Monday from one of your consultants and stated that I will get feedback before the end of business on Monday. It's Wednesday today..still waiting 😔.
Ver-tex Solutions
Ver-tex Solutions's reply08 Oct 2025, 12:03
Official
Good day Dimakatso Mokoena Sihlangu
 We take note of the above-mentioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD