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netto S

1 reviews | Active since Feb 2010

03 Feb 2016, 12:01

OVERCHARGING PEOPLE FOR PAYING TRYING TO PAY DEBTS

THIS COMPANY HAS BEEN RIPPING ME OFF SINCE THE DAY MY ACCOUNT WAS HANDED OVER TO THEM, I HAVE MADE R1OOO PAYMENT COMMITMENT AND TILL TO DATE I HAVE PAID R12000. wHDN i STARTED PAYING THIS ACCOUNT IN FEB 2015 THE ACCOUNT WAS R20803,32, WHERE AS MY PRICIPAL DEBT WAS R10K , I MADE 5 PAYMENT S OF R1000 WHICH TOOK MY BALANCE TO R17141.39 THEN VER-TEX AND AFRICAN BANK DECIDED ON 2015/07/06 TO ADD ANOTHER R1546.41 TO MY ACCOUNT WHICH TOOK MY ACCOUNT TO R18697.80 AND NOBODY CAN EXPLAIN THIS TO ME AS TO WHY THIS HAPPENED. INSTEAD OF BETS CALLING ME TO CLARIFY THIS MESS SHE SENDS ME EMAIL WILL NO ANSWERS AND DIRECTIONS THEY ARE BUSY ABUSING PEOPLE WHO ARE TRYING TO PAY OFF THEIR DEBTS. VERTEX THAN CHARGES YOU 1,6,27,25,3,14 DAYS OF 15,50% INTEREST EVERTIME YOU MAKE A PAYMENT MEANING THAT i WILL NEVER CLEAR THIS DEBT, INSTEAD OF THEM DEALING WITH MY QUESTIONS THAT I AKS THEM THEY MAKE EXCUSES INSTEAD. THEIR STATEMENTS DONT MAKE SENSE AND THATS WHERE THEY HIDE ALL THE FUNNY CHARGES. AND AFTER PAYMENT THEY SEND ME 3 THANK YOU SMS;S WHICH THEY CHARGE TO MY ACCOUNT EVERY MONTH, THIS HAPPENS ON A MONTHLY BASIS <div><br></div><div><em>(Report edited by Hellopeter.com)</em></div>

0
Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply03 Feb 2016, 12:55
Official
Hello NettoSmit,

Your account was handed over in Feb 2012 with a balance of R15739.20. You have made 8 payments of R50.00, 8 payments of R100.00, 4 payments of R150.00 and 12 payments of R1000.00. You failed to make 11 payments overall. Your required instalment was R780.00. Unfortunately the minimum payment was not made before Feb 2015 and the interest influenced your account negatively. Thank you for making your current instalments. We have accommodated you every time with regards to the SMS costs which was written off. Please take note that we charge according to the allowed DCC fees and do not overcharge any debtor. No one is making excuses and answered all you e-mail appropriately. We have provided you with our statement and our Client statement. The matter is now resolved.

Regards,
Ver-tex Solutions (Pty) Ltd