I don't know the person you are looking for

Terrible service. They phone you like robots from the call center. They have been phoning for someone I don't even know, everyday, for the past 3 months and every time they say that they would make a note. I even phoned them and asked to remove my number, but not even that helped.

Vodacom recycles the old numbers on accounts that are in arrears and then hands the debtor over with that numbers as the contact details. This seems like such a dumb way to recover bad debts.

At what point should you get a lawyer to help you?